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How BHG Family works

Register for free

Fill in a short form and become a BHG Family member within a few seconds.

Get your QR code

After registration, you will receive your unique QR code in the app or by email.

Enjoy benefits in our hotels, restaurants and bars

Show your QR code at every visit and enjoy exclusive benefits.

Food with benefits
Family benefits

5% discount in our restaurants and bars from the moment you join

BHG Family membership brings you immediate benefits every time you visit our restaurants and bars in the centre of Prague.

 

What you get:

  • 5% discount on your total bill right after registration
  • priority access to special offers and events
  • VIP status when you spend over CZK 30,000 annually
  • 10% discount for VIP members for the rest of the current year and the entire following calendar year
Benefits in restaurants and bars with every visit
Family price

Save up to 28% at our hotels

When you book directly through the official hotel website, as a BHG Family member you receive a better rate than with other booking channels. With every additional stay, your benefits grow - from a welcome drink to late check-out or a room upgrade, subject to availability.

 

What you get:

  • a better rate on every stay booked directly
  • the option to pay for your stay on arrival
  • free cancellation up to 24 hours before your stay
  • automatic crediting of your stay to your membership

Venues included in the BHG Family

Hotel U Prince Iron Gate Hotel & Suites Hotel U Zlatého Stromu Terasa U Prince Restaurant Deer Restaurant U Prince Restaurant Zlatý Strom Black Angel's Bar Zlatý Strom Bar & Club

BHG Family membership benefits

BHG Family connects benefits across our hotels, restaurants and bars in the centre of Prague. After free registration, you can enjoy better rates, special benefits and member care with every visit.

The more often you return, the more you receive.

Register now

Immediate dining iscount

Receive a 5% discount on your total bill immediately after registration.

Better rates on every stay

Enjoy better prices on every stay and more benefits with each additional visit.

Special benefits for loyal guests

Priority reservations, birthday gifts and other member benefits.

Petr Bauer jr.

"BHG Family was created from a simple idea - to thank the guests who return to us. We want your membership to be not only better care, but also a genuine sense of belonging. We do this from the heart, and we will be delighted to welcome you as part of our family."

Petr Bauer jr., CEO Bauer Hotel Group

Questions
and answers

Do you have a question about BHG Family membership or how the benefits work? Here you will find answers to the most common questions to help you make the most of your membership.

How do I register and when can I start using the benefits?

If you stay with us, you automatically become a member of the BHG Family. To enjoy benefits in our restaurants and bars, a short online registration is required - this also applies to hotel guests - and takes only about two minutes to complete on our website.

You can start enjoying your benefits immediately after registering. And the more often you return, the more benefits you receive.

Do I have to stay at the hotel to use benefits in the restaurants and bars?

No - benefits in our restaurants and bars are available to everyone, whether or not you are staying in one of our hotels. All you need to do is complete a short online registration.

Once registered, you will immediately receive a 5% discount across all our restaurants and bars, priority reservations, and access to exclusive events. Our venues are open to everyone - and with us, loyalty always brings advantages.

How do the benefits work for repeated stays and how can I receive a room upgrade?

The more often you return, the better the conditions become. From your second stay onwards, your accommodation rate gradually decreases, becoming more favourable with your third and fifth stay.

A small welcome gift awaits you on every arrival as a thank you for your loyalty. Our most loyal guests may also enjoy a complimentary room upgrade and late check-out. The programme is always available with direct bookings made through our hotel websites.

What is the VIP discount and how can I obtain it?

The VIP discount is a benefit for our most loyal restaurant and bar guests. If your annual spend across our gastronomy venues exceeds CZK 30,000, you receive a fixed 10% discount in all of our restaurants and bars.

The discount is applied automatically and remains valid for as long as you retain your VIP status.

Do the benefits apply in all of your hotels and venues?

Yes, the BHG Family programme applies across our entire group. Accommodation benefits can be used in all three hotels - Iron Gate Hotel & Suites, Hotel U Prince, and Hotel U Zlatého Stromu. Your stays are counted together regardless of which hotel you choose.

Gastronomy benefits apply in all of our restaurants and bars - Restaurant U Prince, Restaurant Zlatý Strom, Deer Restaurant, Terasa U Prince, Black Angel’s Bar, and Zlatý Strom Bar & Club. 

Wherever you visit us, we will always be pleased to welcome you as part of the BHG Family.

How do I use the benefits?

Using your benefits is simple. In our restaurants and bars, you only need to present the QR code you receive after online registration when placing your order.

In our hotels, benefits are automatically linked to your registered email address, so with a direct booking on our website, everything is taken care of seamlessly.

Each BHG Family member is regularly informed about updates, benefits and special offers via newsletter.
More information can be found in the BHG Family Terms & Conditions.

BHG FAMILY

One programme,
more experiences in the heart of Prague

Enjoy Prague with better rates, greater comfort and benefits that grow with every visit.
Join BHG Family and start using your member benefits today.

Show my BHG Family card